Conditions & confidentialité

Article 1 — Vehicle handover

Apart from the reservations and damage noted in the contract, the renter declares that the rented vehicle was handed over in good working order, well maintained, properly equipped and clean, and that they have checked the water and fuel levels as well as the dashboard warning lights and gauges.

The renter undertakes to use it personally and normally, in accordance with the rules and practices of safe and careful driving, and not to carry out any repair themselves: if a warning light comes on, they must stop the engine and wait for OZ Cars technicians to intervene.

The renter undertakes to return the vehicle in the condition in which it was received, within the agreed time and schedule. Any damage suffered by the vehicle after the keys are handed over remains the renter's responsibility.

The vehicle and its accessories must be returned during OZ Cars' posted opening hours. Otherwise, the renter remains liable for payment until a compliant return, bearing all risk and damage.

Article 2 — Vehicle return

The vehicle is handed over to the renter in good condition. Any damage noted on return and not recorded in the contract is the renter's responsibility.

The vehicle must be returned during agency opening hours.

Article 3 — Insurance

The following cases are not covered by the insurance:

a) The cost of towing damaged cars to our repair workshop, and damage caused by natural disasters or force majeure.

b) The vehicle is insured only for the rental period stated on the front of the contract. Beyond that period, and unless an extension has been accepted and stated in writing, OZ Cars declines all liability for accidents caused by the renter, which remain their personal responsibility.

c) Damage to tyres, broken glass, and front and rear lights, which is exclusively the renter's responsibility.

d) Outside hours of use, and particularly at night, the renter undertakes to leave the vehicle closed and locked in a guarded area or in a garage. Failing this, the renter is held jointly liable in the event of theft and must pay the market value of the vehicle.

Article 4 — The renter

By signing this contract, the renter undertakes to reimburse OZ Cars for all repair costs arising from damage to the vehicle, unless they provide a duly completed accident report proving third-party liability, within a maximum of 3 days from the date of the accident.

Article 5 — Early return

In the event of an early return, the renter is not entitled to a refund for the remaining period.

Article 6 — Vehicle immobilisation

Immobilisation of the car for any reason whatsoever, including away from the agency or for reasons beyond the renter's control, gives rise to payment by the renter of compensation equal to three fifths (3/5) of the daily rental price, without mileage, for the entire period of immobilisation.

Article 7 — Liability and warranty

The lessor's warranty is limited to the terms of this contract. The lessor cannot be held liable for any prejudice, damage, loss or loss of earnings in the event of delay or interruption of the journey caused by a breakdown of the rented vehicle, this being an agreed risk of use borne by the renter.

Article 8 — Jurisdiction

Any dispute concerning the interpretation or performance of this contract that is not settled amicably falls within the jurisdiction of the courts of the lessor's registered office (Governorate of Sousse), which is also the agreed place of performance of the contract.

The losing party bears legal costs and lawyer's fees set at 400 dinars at first instance, 500 dinars on appeal and 600 dinars in cassation, whatever the nature of the case.